Privacy Policy

Welcome to One Stop Home Automation. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, and services related to home automation solutions.

1. Information We Collect

To provide and improve our home automation services, we may collect:

• Personal Information: Such as your name, email address, phone number, mailing address, and payment details when you register, purchase, or contact us.

• Device Information: Details of the smart devices you use, including device IDs, IP addresses, usage data, and settings preferences.

• Usage Data: Information on how you interact with our website, apps, and services, including logs, activity, and diagnostic data.

• Cookies and Tracking: We use cookies and similar technologies to personalize your experience and gather analytics.

2. How We Use Your Information

We use your information to:

• Deliver, maintain, and improve our home automation products and services.

• Communicate with you regarding orders, updates, support, and marketing (with your consent).

• Analyze usage to enhance product performance and user experience.

• Ensure security and prevent fraudulent activity.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal data. Your information may be shared with:

• Trusted service providers and partners who help us deliver services (under strict confidentiality).

• Law enforcement or regulatory bodies when required by law.

• In connection with business transactions like mergers or acquisitions.

4. Cookies and Tracking Technologies

We use cookies to improve functionality, remember your preferences, and analyze how our website and services are used. You can control or disable cookies through your browser settings, but some features may not function properly without them.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data.

• Withdraw consent for marketing communications.

• Object to or restrict certain data processing.

• Request data portability.

To exercise these rights, please contact us using the information below.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system can be completely secure, so please also take steps to protect your account information.

7. Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Updates will be posted with a revised effective date.